Privacy Policy

Personal information is information that can identify you. It may be collected automatically when your device accesses our services or voluntarily when you provide it.

Automatically collected information may include IP address, device type, operating system, browser, pages visited, date, time, duration and technical error details. Voluntarily provided information may include your name, email address, payment information and public social profile information.

We collect and use personal information only when we have a valid reason: your consent, performance of a contract or transaction, our legitimate interests, or compliance with law.

Uses may include providing the website and platform, processing transactions or recurring payments, personalizing your experience, communications, internal records, analytics, research, advertising, legal compliance, dispute resolution, security and fraud prevention.

Fastix Limited is the data controller for personal information you provide. We may disclose information to related entities, service providers, employees, contractors, business partners, courts, regulators, law enforcement, professional advisers and entities involved in a transfer of the business.

Current third-party categories include Google analytics and advertising services, Alibaba Cloud hosting and storage, and SendCloud email delivery.

We retain personal information only as long as needed for its purpose or legal, accounting and reporting obligations. We use commercially acceptable safeguards against loss, theft and unauthorized access, but no electronic transmission or storage method is completely secure.

Our products and services are not directed to children under 13 and we do not knowingly collect their personal information.

Collected information is stored in Hong Kong. Transfers to other countries will be made in accordance with applicable law and protected under this policy.

Depending on applicable law, you may withdraw consent, request access or correction, object to or restrict processing, request portability or deletion, complain about processing and unsubscribe from marketing. We will not discriminate against you for exercising these rights. Legal exceptions may apply.

We use cookies to understand use of the website and provide content according to preferences. See the Cookie Policy for details.

External websites have their own privacy policies and are outside our control. We may update this policy and will publish changes at this location, requesting consent where required by law.

For privacy questions or concerns, contact our data protection officer at support@qingpu.ai.